Back in January of 2002, I set up a webpage because I was aggravated by the high costs of getting new printer cartridges. I never imagined that the page (now multiple pages) would have gotten the attention it has. Since then, I’ve had over 1,000,000 visitors review this information. Since 2002, I’ve spent a significant amount of time reviewing various places that sell name brand (OEM), generic, and remanufactured replacement cartridges, as well as inexpensive inkjet refill kits. I was amazed at how much information I was able to find after doing just a little research. I then spent a lot more time reviewing products and companies and put the information here so you won’t need to do all of the work yourself. Rather than having to spend your time trying to figure this stuff out, I figured I would put the information that I collected onto one page for everyone else to read – all in one easy place. If you have comments or questions about anything you find here, please let me know. If you find this information helpful, I’d be happy to hear that as well!
Reviews of Inkjet Refills and Cartridge Sites on the Net
I have collected as much information as possible about each and every company I could find that sells printer related products on the internet. I have ranked them in my order of recommendation. My recommendations are based on several factors, with quality and price being the most important. Additionally, I look at the variety of products available as well as the ability to navigate the companies website. Feel free to send me additional comments about each company – I modify my rankings frequently to reflect the information I’ve received.
4inkjets.com (Highest Overall Rating) - last updated September 5, 2013 – Free shipping on orders over $50 (otherwise $3.95 per order) and 100% guarantee. They sell very high quality Inktec refill kits at very good prices. They also have the lowest prices for most OEM, remanufactured products, and tektronix phaser products. They are one of the largest online vendors. I have had contact with this company, and they appear very devoted to customer service and maintaining their reputation for providing high quality products. They recognize with the very high volume of products they ship, there will be a rare cartridge that is defective. They fully stand by their products. Here’s a quote the CEO sent to one person who wrote me about a bad cartridge she received (the reply came within 24 hours no less):“We know this and stand by our cartridges 100%. That is why we have a 1 year 100% satisfaction guarantee on all of products. No questions are asked when a customer wants a refund or replacements. Once is a while a customer is going to be a bad cartridge and we try to make it as painless as possible.”
They are offering a special promotion for my visitors – this gives them the lowest prices for MANY products.
Use the following 4inkjets coupon code when you check out and use a link from this site: PENCIL for 10% off all orders (excludes OEM products) – Valid through September 30, 2013. You still get the free shipping on orders over $50. They will ship to US and Canada.
123Inkjets.com - Updated September 27, 2012 with special 123inkjets coupon code: LEAVES when using this link from this site will save you an extra 15% off compatible ink and 10% off all other products (excluding OEM products) AND will get you free shipping on orders over $55 (within the continental US). This offer expires 11/30/12. 123inkjets.com sells compatible, remanufactured and genuine manufacturer products (OEM). They also sell laser printer supplies and high quality InkTec refill kits. They do ship to Canada and non-contiguous US with rates based on weight. I have heard mixed reports on their quality and customer service. The quality seems decent, especially for the price, but some people do get a bad order. If you get a bad order, there have been mixed comments on customer support. It is interesting that they have a horrible rating on reseller ratings (but not very many ratings posted), yet have one of the highest ratings on any inkjet cartridge site on Bizrate with a very high number of reviews. I tend to trust the Bizrate comments, but please feel free to email me with your experiences and I will include your comments here.
Carrotink.com (Highest recommendation for customer service) From everything I’ve heard, they have the best customer service in the business. Their products are very high quality and they sell a wide selection of name brand products, generic inkjet cartridges, inkjet refills and more. Shipping usually $3.85 but currently receive Free Shipping on a $25 order o more when using links from this site. Only ship in U.S.
Carrot Ink – click here for Free Shipping
Abacus24-7 - (Best prices for canon inkjet products) I was e-mailed from someone who ordered from them and commented on the good quality and really low prices on canon products in bulk. After reading their ebay ratings (over 99.5% of people who order had a positive comment) I felt they deserve to be near the top. Since I added them, I have heard only positive things. They have a very good selection of products – OEM, generic and compatible products and some printer ink refills. They offer a 1 year guarantee. Shipping is a reasonable $4.99 – free on all orders over $99. Use this link and coupon code ABBTEN to save 10% off all ink orders!
101inks.com - Updated June 29, 2013. It looks like this company started selling via this website in early 2003, so they have been around a few years. They have low prices, but it seems that there are a good number of complaints about speed of delivery and quality in recent times. They do offer free shipping on orders over $55, otherwise shipping is $4.95. They say they offer a 180 day uncondition guarantee for a refund or replacement if not satisfied. They sell remanufactured and compatible cartridges (depending on the brand). Use this link and coupon code “SMART10″ to save an extra 10% off their already low prices!
PrintCountry.com - Founded June 2000 and sell inkjet printer refill kits, remanufactured and generic carts, OEM printer carts, laser toner products (OEM and generic / remanufactured), fax supplies, and specialty printer papers. They even sell copy machines (starting at $245). I have not been able to find too much info on the internet, but their employees seem very knowledgeable from comments they’ve made and people have e-mailed me directly saying their customer service is excellent. Prices are competitive, especially if you order their bulk packages. They offer fast order processing andfree priority USPS shipping on orders over $45 otherwise shipping is a reasonable $4.50. They will ship to Canada and internationally.
Abcink.com - Updated 6/12/2012 – Offer the lowest prices for many of the compatible and remanufactured products. They have a large selection and an easy to navigate website. They offer compatible, remanufactured, OEM, laser toner cartridges, and more. They now appear to have free ground shipping on all orders. They only ship to the US, but will ship for an extra fee to Hawaii, Alaska, and Puerto Rico. Overall comments seem to praise the low prices, but some complaints that delivery took longer than expected.
FJA Products - they have a good selection of name brand carts and laser printer supplies. Overall appear to be a decent company – mostly positive reviews, but overall not as large volume as some of the above companies. They appear to have very good prices on the name brand products. Along with cheap shipping of only $2.50 regardless of order size. They also carry a complete line of laser toners and fax films. FJA Prodcuts coupon code for free shipping: MPFREE
Ink4Art.com - Overall have mostly positive comments on the net. Their biggest weakness is shipping costs (which appear to be $5.95 per order). Not sure if they ship outside of the US. They have a HUGE variety of products, many are very cool. From their site, here’s the list of some things they have: FireFly Fluorescent Ink, Epson OEM, HP, Canon, Lexmark, Compaq, Samsung, Kodak Cartridges Bulk Systems (a very interesting replacement for the HP 51645), Cleaning Carts, Archival Inks, Sublimation Inks, Waterproof Inks, Bulk Inks, Laser Toner, POS Ribbons, FAX Ribbons/Cart, Inkjet Refill Kits, Creation Kits, and more. Best of all, though, is if you use the link from this site, you can use coupon code: Crazy and save an extra 15%. My reviews of usenet groups show generally positive experiences, specifically commenting on success with their Epson cartridges, and also really liking their selections of papers. One person commented on the very cool canvas paper so that your prints will look like watercolor prints.
PacificInk.com - They sell a large selection of products from OEM products, refill kits, remanufactured cartridges, and laser toner at some of the lowest prices. People have given almost all positive comments, but a few negatives saying UPS shipping took about a week to get them etheir product. Most saying they have received their carts very quickly. Shipping is $4.95 and free on orders over $75.They will ship internationally.
Ink-Jet.com - From web site: “All of the products are warranted 100% for customer satisfaction. Our customers include major US retailers, Fortune 500 companies, schools, universities, military and international customers. Stringent quality control and integrated technology assure that you get product as good as the original manufacturer’s products.” FREE Shipping on all orders.
Inkquik.com - Sell remanufactured and compatible ink carts. Shipping is a flat fee of $3.95. I received an e-mail from someone who is very satisfied with the quality of the product, customer service, and price.
Frequently asked questions about printer refills and cheap cartridges
What are OEM cartridges?
OEM stands for Original Equipment Manufacturer. These are the “name brand” products that you will find at most computer stores. They are more expensive but typically of the best quality.
What is a remanufactured cartridges?
A remanufactured cartridge is on that was used and then completely refurbished. This is done by disassembling the cartridge and replacing all of the worn parts. Printer heads are tested for damage and defects. The cartridge is then refilled with ink and tested for quality. It is a way to recycle an empty cartridge and in theory still have the quality and reliability of a name brand (OEM – Original Equipment Manufacturer) product. Remanufacturing is a more complete process than just “recharging” or refilling. Remanufactured cartridges are usually going to be the cheapest alternative to filling cartridges yourself. After inserting a remanufactured product, you should always run your printer’s print head cleaning utility 1-2 times. This process should be found in your printer’s operating manual.
What are compatible or generic cartridges?
Compatible (also referred to as generic) cartridges are made to meet or exceed OEM (Original Equipment Manufacturer) specifications of quality and reliability. These products are 100% brand new, unlike refilled, recharged, or remanufactured products. They will be more costly than those options, but cheaper than name-brand products, often with comparable quality.
What are inkjet refills?
Inkjet refills come in kits (or some places sell these as separate supplies) that consist of bottles of ink, syringes, and an air balance clip. Refilling a cartridge is simply the process of putting the ink from the bottles into used cartridges. The air balance clip balances the air inside your cartridge, assuring that ink flows from the print head properly. After replacing your cartridge with a refilled product, you should always run your printer’s print head cleaning utility 1-2 times. This process should be found in your printer’s operating manual. This is definitely the most economical approach to printing, but does take some time and effort (and can be messy, especially when you are first learning how to do this).
Will refilling my cartridge (or using remanufactured products) void the warranty on my printer?
Companies have threatened in the past to void printer warranties when not using name brand products, but there is apparently now legislation designed to prohibit voiding of warranties for this reason. The laws are called the Magnuson-Moss Warranty Improvement Act and you can search the web for more information.
I am trying to make this a complete resource of information on this topic. If there are additional resources or other things you would like to know about, please e-mail me and pass along your comments on suggestions. Additionally, if any companies disagree with the information I have on this website, please contact me and I will be happy to include your comments as well. Thanks!
Last Updated September 5, 2013